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Roberts Termite & Pest Control, Inc.

Frequently Asked Questions for Pest Control


Question: I am having problems with an animal in my home, but I don’t want to harm the animal. What can I do?

The first thing is to determine what type of animal it is. Any animal larger than a mouse or rat will be live trapped, since there are no poisons labeled for animals such as squirrels, opossums, or raccoons. After trapping the animal(s), they are taken to the Humane Society, where their health is observed. If they are found to be healthy, they will be relocated to a suitable area.

In addition to trapping, we can seal off any entryways to prevent future visitors.

Pharaoh Ants

Question: I have a problem with sugar ants that has progressively gotten worse. I’ve sprayed everywhere, and nothing seems to help. What do you suggest?

Most likely, you have pharaoh ants. They nest in your walls and the foraging ants in the colony get the food to take back to the colony. Spraying inside for these ants will worsen the problem, because this causes the ants to go through a process called budding. Budding is where the ants divide the colony into sub groups with new queens when the foraging ants do not return. This is how the infestation quickly spreads throughout your home or business.

To effectively treat for pharaoh ants, you must give them a bait that the foraging ants will take back to feed the others. It is also important not to disturb the ant trails with pesticides or solvents, as this will deter or kill the foraging ants.


Question: I have been told that I have termites. How much damage can termites really do?

Termites do $2 million in damage nation-wide every year. They destroy homes and businesses across the country.

Question: What do I need to do?

To get an estimate of the treatment for termites, you would need to call us and set up a convenient time for us to come out and take a look at your property.

Question: What course of action do you take in your treatment?

The main product that we use is Termidor. When we treat your property, if the property is built on a slab, we treat the plumbing areas inside the home or building and the entire exterior by means of digging a shallow trench, treating the soil and covering up the hole with untreated soil for you and your family’s protection. We also treat by means of drilling cement areas. This includes the crevices where two slabs meet. The treatment that we use on your home or business is dependent upon which is more effective. If the structure is on pier and beam, we treat around the under penning, around all piers and pipes and any other objects that protrude from the ground into your home or office building.

Question: Do you guarantee your work?

After treatment, there is a one-year warranty on the work that we have done on your house. After the first year, you have the option of renewing the warranty for a small fee each year for up to ten (10) years.

Toxic Chemicals

Question: What types of chemicals will you be using? Are they toxic?

The type of chemical used for a job varies depending on a particular infestation. Almost all chemicals are toxic. However, the chemicals are applied to the pests’ traffic and harborage areas, so as not to interfere with your daily routine. Furthermore, the toxicity levels are at a concentrated rate to target your specific pest(s). We do not use a high enough concentration in your home or business to do harm to people or pets.


Question: How long do I have to wait for the chemicals to take effect?

This depends upon the target pest and what type of chemical is being used. Once we have come out to your home or business, we will be able to give you more details.

Question: How long do I have to wait between treatments?

This is also dependent upon the target pest and what type of chemical is being used. We do offer monthly, quarterly, by-yearly, and yearly services, in addition to many others.


Question: For how long do you guarantee/warranty your work?

The extent and terms of any of our guarantees or warranties depends upon the pest treated, the extent of the work, in addition to other factors.


Estimates on all services are done by appointment. Due to the fact that all houses are not the same, (differing number of square feet, construction of house, type of pest, extent of the work, etc.) it is difficult to give estimates on-line or over the phone. If you feel that you may have a pest problem or if you already know that you do, please give us a call so that we can set up a time that is convenient for you.

Schedule Your Free Consultation Today

If you would like to request service or a free estimate, please use our Service Request Form. We offer special deals for requesting service over the Internet!

We provide convenient scheduling to accommodate you and are willing to discuss the most effective, economical and efficient methods available for your specific needs. Please feel free to call with any questions or concerns you may have.

Address: Roberts Pest Control is located at 5555 N Lamar Blvd K126 Austin, TX 78751

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We are BBB Accredited

Roberts Termite and Pest Control, Inc. is proud to be accredited by the Better Business Bureau.

Roberts Termite and Pest Control, Inc. BBB Business Review
Roberts Pest Control Initial General Pest Control $15.00 Off Applicable on services $100 and up. Limit one coupon per customer. Not valid with other offers. Mention this coupon at time of service. New Customers only. Expires: 12/31/2019 • K897654DM20593S16874
Roberts Pest Control Complete Termite Treatment $50.00 Off Limit one coupon per customer. Not valid with other offers. Mention this coupon at time of service. Expires: 12/31/2019 • K897654DM20593S16884
Roberts Pest Control TopChoice® Fire Ant Treatment $25.00 Off Limit one coupon per customer. Not valid with other offers. Mention this coupon at time of service. Expires: 12/31/2019 • K897654DM20593S16974

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